Support

Effective date: October 12, 2026 · Last updated: October 14, 2026

Email support@execuday.com and a real person will reply within 24 to 48 hours.

Helpful to include

Your workspace name and the email you sign in with
What you expected to happen and what happened instead
A screenshot, if you can

Common questions

I can't sign in. Use "Forgot password" on the login page. If the email doesn't arrive in a few minutes, check spam, then write to us.

How do I invite my team? In the app, open Team and invite people by email, or share your workspace's join code.

How do I change or cancel my plan? Workspace admins can do it any time in the app's billing settings, or by emailing us. Cancellation takes effect at the end of the current billing period, and you won't be charged again. See our refund and cancellation policy.

A payment failed. What now? Update your card in the app's billing settings. Stripe retries the payment automatically for 14 days. After that, the workspace moves to Free and nothing is deleted.

I have a question about a charge. Email us with your workspace name and the charge date. Payments are processed by Stripe, and we never store your card details.

Charges appear on your card statement as EXECUDAY.COM. Don't recognize a charge? Email support@execuday.com.

Can I export or delete my data? Yes. Email us and we'll help; see our privacy policy.

Have an idea or a feature request? We'd love to hear it at the same address.

Contact

Execuday LLC · 4030 Wake Forest Rd STE 349, Raleigh, NC 27609 · support@execuday.com